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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Article Can I redistribute or resell vldPersonals?
Unless you have been given written permission from an agent of VLD Interactive, you may not -...
Views: 3203
Article Can you install vldPersonals for me?
Yes we can. When you purchase vldPersonals you will be sent a confirmation email along with some...
Views: 8381
Article Do I have to buy a new license every year?
When you purchase either a Personal or Commercial License you own it forever. You can use the...
Views: 8469
Article Do I need a Personal or Commercial license?
Two simple questions can help you determine what type of license you need: Is the primary...
Views: 7402
Article Do you offer discounts for multiple licenses?
Yes, we do provide discounts for multiple license purchases. If you intend to purchase more than...
Views: 3315
Article Do you offer free installation of your personals software?
Yes we do! We can handle that process for you upon request. Just answer a few questions about...
Views: 3188
Article Do you offer phone support?
We don't offer phone support at this time. However you may use the help desk to contact our sales...
Views: 3107
Article Does my hosting provider meet vldPersonals requirements?
Most major hosting providers meet the requirements, however, you are encouraged to contact them...
Views: 3423
Article How difficult is it to install vldPersonals?
If you have basic experience managing a web site and understand how to use FTP and set...
Views: 7105
Article How long does it take to process my order?
We process all orders automatically which means as soon as you have paid for the software you...
Views: 3012
Article How many copies of the software can I install?
One. Similar to most software, each installed instance of the program requires its own license....
Views: 8333
Article Is it possible to get a refund if I vldPersonals doesn't work for me?
Review our refund policy and feel free to contact us if you still have questions.
Views: 3435
Article Will I have access to vldPersonals source code?
Yes. We designed vldPersonals to be easy to customize and we believe this is one of its main...
Views: 4661