1 Topic by MS75

  • MS75
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  • From: Sweden
  • Registered: 2007-10-31
  • Posts: 104

Topic: activation mail caught as spam

Ive noticed that alot of people registering never activate their account, most likely that means they never get the activation mail and after some investigation it seems as especially hotmail marks my activation mails as spam, I havent found a way to see the mail header in hotmail so Im not sure exactly what makes hotmail think its spam.
Im using another selfmade spamfilter on my other mail accounts and the activations go though just fine there.
Anyone had similar problems and found a way to reformat the mails sent out so hotmail wont mark them as spam?

Mattias

MS75's Website

2 Reply by Freja

  • Freja
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Re: activation mail caught as spam

I have the same problem - see Filter with both “group” and “email”

I have had a correspondence with hotmail.com, and the only thing they meen that they are able to do, is to refer to some page like this: http://www.microsoft.com/mscorp/safety/ … ault.mspx/

Freja

- From the beginning I was intelligent, but since I learn something every day, I'm sure I'll end up wise as well -

3 Reply by mark

  • mark
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  • Registered: 2006-02-12
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Re: activation mail caught as spam

Experiment with it. There could be a lot of reasons for hotmail to think it's spam. For example:
- your return email is set to noreply@yourdomain.com
- your return name is missing
- your email sounds like an ad
- your email contains the word free (especially if it's capitalized) a lot
- your server's ip is blacklisted (not likely but possible)

Try sending yourself an email (through "communicate" page) using the same content of the sign up email and see if it passes the filters.

Support Staff

mark's Website

4 Reply by Freja

  • Freja
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Re: activation mail caught as spam

hmmm...I send an email from communicate page to a never used hotmailaccount, with the subjekt "Hello", and this went into the spamfolder. Then I made a new profile with another never used hotmailaccount, and the activationsmail went into the inbox. But I know from other try with my own profiles, that some of them go into the spamfolder.
A member here wrote to me from his homepage, and this went into my spamfolder too. There was no suspicious word in subjekt or content.
It looks like it is mostly accidental...

2/3 of my members have a hotmailaccount, and this make communication difficult.  I would like very much to write to inactive members (pending), first to hear if they need help to come in, and then before I delete them if they are still inactive after some time, but if the first mail has went into the spamfolder, then this will do it too.

Last edited by Freja (2007-11-18 20:09:04)

- From the beginning I was intelligent, but since I learn something every day, I'm sure I'll end up wise as well -