PowWeb - a bit slow, but good customer service (Page 1) - Public Lounge

1 Topic by Dan 2011-06-23 21:04:59

Dan
Junior member
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Registered: 2011-02-06
Posts: 68

Topic: PowWeb - a bit slow, but good customer service

Dear friends,

VLD Personals is really slow on PowWeb.
They do have a good customer service, but ...

Update: PowWeb told me they will issue refund -- and I respect it. Thank you PowWeb. I will pay $15 fee for my domain and they will issue refund for the rest. I'll take Vlad's hosting so I can design template for my website etc, and then when website is "ready", I will switch it to dedicated.

New Update (Dec 14, 2011) I totally forgot username/pass for my domain with PowWeb and I also do not have access to my old email. PowWeb helped me recover my login info over their chat. They authenticated me as a user and sent me my login info to my new email address. Excellent customer serivce. Thank you PowWeb.

Last edited by Dan (2011-12-15 04:22:37)

2 Reply by db3204 2011-06-23 21:33:56

db3204
Power member
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Registered: 2007-09-29
Posts: 2,912

Re: PowWeb - a bit slow, but good customer service

I had shared hosting when I first had vldP with hostmonster and things ran pretty good. I now have a different host since hostmonster only has shared hosting, but for someone starting out, it was good for me.

Last edited by db3204 (2011-06-23 21:34:20)

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